1. Purpose

In the context of offering our products, we collect some personal data that concerns you in order to facilitate our relationship with you and to provide you with the best possible shopping experience. Through the Privacy Statement we want to explain to you our practices and policies for the collection, use and exchange of data and cookies collected by or for you.

2. How we collect data

Your data is collected when you contact us through our contact form, through our order form, through the recruitment and cooperation application form, through the registration in the newsletter, by phone, or by e-mail, or in any other way you can send us the your data.

3. What data we collect and why

Listed below the data we collect from you, for what purpose we use it, and why it is necessary in each case.

NoPurpose of data processingPersonal DataWhy this data is necessary?
1 Processing your orders Personal data such as:
  • Name of the person in charge.
  • Contact details (address, email address, phone)
  • Tax IDs (TIN, VAT)
  • Login to your account
In order for your registration / connection
to take place, your order to be completed,
or for any refunds to be made.
2 Management of questions,
comlaints troubleshooting.
Personal data such as:
  • Name of the person in charge.
  • Contact details (address, email address, phone, email address)
  • Tax IDs (TIN, VAT)
  • Login to your account
To properly address the questions, any complaints
and problems. We have a legitimate interest in providing
the best experience for our customers
and dealing with any problems.
3 Register on our newsletter  Personal data such as:
  • Name of the person in charge.
  • Contact details (address, email address, phone, email address)
So that you can receive updates and offers
from our company after giving your consent
4 Create a member account
using social media
Personal data such as:
  • Name of the person in charge.
  • Contact details (address, email address, phone, email address)
To place your next orders without
having to re-enter your details
5 Collection and management of
recruitment applications
Personal data such as:
  • Name of the person in charge.
  • Contact details (address, email address, phone, email address)
  • Company details (name, activity, etc.
All personal data and information provided
through the online application form will be used
only to the extent required for
the evaluation and management of cooperation
applications and for statistical purposes.
6 Collection and management of application

Personal data such as: 

  • Name of the person in charge
  • Contact details (address, email address, phone, etc.
  • Company details (name, activity, etc.)
All personal data and information provided through
the online application form will be used only to the
extent required for the evaluation and management
of cooperation apllications and for statistical purposes.

4. How long do we keep your data.

     It is our policy to retain your data only for as long as is necessary for the purpose for which it was collected, in accordance with the principles of data minimization and storage period limitation. For all of the above reasons, your data will be retained for at least five (5) years after the end of our customer relationship unless otherwise specified by the laws of the Greek State. In addition, we align your data with possible differences resulting from the exercise of your personal data protection rights..

5. Disclosure of personal data to third parties

     We will not assign, disclose or rent your personal information to any third party / entity in a manner other than that described in this Privacy Statement. Our company transmits personal data to third parties, to whom the company entrusts the processing of personal data on its behalf.

     The data is transferred only to companies cooperating with us, which provide services for the purpose of sending advertising material and personalized offers. Also, this data is transmitted to companies cooperating with us in order to evaluate the quality of service and evaluation of products.

     For the purposes of the contract of sale, data are also transferred to cooperating companies to which the execution of part of the contract has been assigned, such as transport companies or pick-up points selected by you. Finally, access to data is provided to independent service providers who have built our website, as well as to those who provide us with technical support or hosting for the operation of the website.

     We strive to ensure that all of these third party / independent service providers do not use your personal data for any purpose other than to provide the services for which they are contractually bound.

     We also create contracts with these independent contractors which oblige them to comply with the standards of personal data protection required by law and to use the data only for the purposes for which it was transmitted.

     Finally, we reserve the right to disclose your personal information to third parties if we are obliged to disclose or share your personal data in order to comply with any legal or regulatory obligation.

6. Data Security

    We make great efforts to protect our users from any unauthorized access or alteration, disclosure or destruction of the data in our possession. Specifically:

  • We encrypt data transfer to and from the site using SSL.
  • We control data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.
  • Access to personal information is limited to our employees and affiliates who need to know this information in order to provide services to us.

These partner organizations and the way in which your data is secured are explicitly mentioned in this privacy statement (section 5: disclosure of personal data to third parties).

7. Access for minors

    The products we offer are intended exclusively for purchase by adults and not by children or minors under 16 years of age. If you are under the age of 16, you can only use our website with the participation and approval of a parent or guardian.

8. Cookies

8.1 What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement. To find out more visit

8.2 How do we used cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

8.3 What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

8.4 How can I control the cookie preferences ?

     Should you decide to change your preferences later through your browsing session, you can click on the "Privacy & Cookie Policy" tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

     In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more on how to manage and delete cookies, visit,


9. Your personal data protection rights

     At any point, while maintaining or processing your data, you reserve the following rights, and you can submit the relevant requests:

  • Right of access - you have the right to access the personal data we hold about you.
  • Right of correction - you have the right to correct inaccurate or incomplete data that we hold about you.
  • Right to delete - you can request that the data we keep for you from our files be deleted and we are obliged to satisfy your request in specific cases.
  • Right to restrict processing - you have the right to request that your personal data be restricted and we are obliged to satisfy this request when certain conditions apply.
  • Right to data portability - you have the right to request that the data we hold about you be transferred to another organization.
  • Right to object - you have the right to object to the processing of personal data concerning you, under certain conditions.
  • Right to withdraw consent - where the legal basis for processing your data is "Consent", you have the right to revoke your consent at any time.

     All your requests regarding the above rights can be submitted via email:

    The procedure for processing any request relating to the above rights is as follows.

      We will evaluate the request and respond to you regarding its progress (request approval, partial request approval, request rejection) as soon as possible and definitely within one month of its submission.

     In the event that our company rejects your request regarding the aforementioned Personal Data Protection Rights, we will inform you of the reasons for the rejection. You have the right to lodge a complaint directly with the Regulatory Authority and our Company's Data Protection Officer.

     We reserve the right to reject requests that are unreasonably repeated, require disproportionate technical efforts or have disproportionate technical implications, endanger the privacy of others, or be impossible to implement..

  10.Changes to the Privacy Statement

     Our Privacy Statement may change from time to time. We strive to constantly review and update this Statement in order to comply with legal and regulatory requirements, while providing optimal protection of your personal data. We will publish on this page any changes to the privacy statement.

  11.Contact person for issues related to your data

     This site is owned by Menekοu Elizabeth. If at any time you believe that we do not comply with the provisions of this Statement or any other matter relating to data protection, please contact us by email at info@protypafytoriagr. Data Protection Officer is Mavromatis Vasilis.

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